"Empathy is the most relevant skill that a UX Designer can have."
— Google UX Design Professional Certificate

WORK EXPERIENCE
Aug 2017 — today // USER EXPERIENCE GENERALIST for Tangível

Tangível is the first UX company to open in Portugal and since 2004 has worked with a variety of clients, from multinationals to fast-growing start-ups, in a wide range of sectors. As a designer I am the focal point of the business, the product and the user.

Nov 2015 — May 2016 // USER RESEARCHER for FBA

I was responsible for defining the user experience aspects of a web interface that has the main goal of managing the accounting system for a client that has been in the software development business for 30 years. As a User Experience Designer, I was also responsible for redefining the interface focusing on user needs as well as software and business objectives. Main activities are defining the functional requirements, the interaction, interface and navigation design, the integration the visual design, and usability principals.

2011 — 2015 // USER EXPERIENCE GENERALIST for Singapore-MIT Alliance for Research and Technology

The Future Mobility Survey has the main goal to develop tools that can register the individual mobility information. My main responsibilities were to understand the requirements and converted into usable applications integrating the design principles, interaction and usability guidelines.

2011 // COMPUTER SCIENCE INSTRUCTOR

Advanced level training of Microsoft Office tools and basic level training in Internet.

2006 — 2009 // QUALITY ASSURANCE ENGINEER

Change / Configuration Management // Configuration management responsibility throughout the lifecycle of a project, for example, version management, space management, compilation and packaging management, baselines management, integration support, management of new projects, production management, process control and audit.

Internship in Quality Engineering // Training in international quality certifications. Software Quality Assurance responsibilities in order to guarantee that internal projects are being accomplished according to Quality Management System. Maintenance and improvement of the Quality Management System.

EDUCATION

2010 // Masters in Design and Multimedia, Faculty of Science and Technology, University of Coimbra, Portugal.
2006 // Masters in Computer Engineering, Faculty of Science, University of Lisbon, Portugal (6 months in Erasmus Programme in University of West Bohemia, Pilsen — Czech Republic).

CERTIFICATIONS

2021 // Become a UX Designer from Scratch, by IDF.
2021 // Human-Computer Interaction, by IDF.
2021 // User Experience: The Beginner’s Guide, by IDF.
2020 // Design Thinking: The Beginner’s Guide, by IDF.
2016 // User Experience Course (20 hours), by Tangível.
2015 // iOS & Objective-C (66 hours), by Flag.
2015 // User Experience Course (36 hours), by Ideias e Imagens.


RELEVANT CERTIFICATIONS

On-going // Google UX Design Professional Certificate, by Coursera.
2019 // UX Certificate, by Nielsen Norman Group.

PUBLICATIONS

2014 // Dias, I., Pereira, F., Cottrill, C., Zegras, C., Ben-Akiva, M., “Design and usability concepts applied to a web-based prompted recall survey”, The 10th International Conference on Transport Survey Methods, to be held November 2014 in Leura, Australia.

2013 // Cottrill, C., Pereira, F. C., Zhao, F., Dias, I., Lim, H. B., Ben-Akiva, M. and Zegras, C. “The Future Mobility Survey: Experiences in developing a smartphone-based travel survey in Singapore“. Transport Research Board (TRB) annual meeting. Washington, D. C. January, 2013.

TECHNICAL COMPETENCIES

User Research
Users Interviews
Field Studies
Usability Expert Reviews
Wire framing and Prototyping
Interaction Design
Visual Design
Interaction Design
User Testing
Usability Testing
Sketch + Balsamiq Mockups

INTERNATIONAL EXPERIENCE

2011 — 2015 // Lived and worked in Singapore.
2006 // Czech Republic in Erasmus Programme.
1998 // Dublin (Irland) an English Course.

MY PERSONAL INTERESTS

Montessori & Pikler education + DYI projects + Asana Vinyasa Yoga + Scuba Diving + Traveling

My cv in .pdf version here.